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Marketing and Motivating Boomers and Beyond

Archive for January, 2010

Top Monthly Magazines Rely on Baby Boomer Readers

Tuesday, January 26th, 2010

What Baby Boomers read is a topic of great interest to media planners and generational marketing agencies like Creating Results.  So, when min – an authority on the consumer and b2b magazine business – welcomed the new decade with a list of the top 10 monthly magazines for the last decade, Creating Results wondered … are Baby Boomers behind the positive numbers? 

We gave a mature marketing twist to Min’s five year chart (from min’s full 5-year monthly report) listing the top 10 glossies that had a positive percentage gain in 2009 vs. 2008 and their ad page numbers from 2005-2009. 

Our new column (far right) shows the median age of the readers of each publication.  Magazines with  readerships dominated by mature consumers (Baby Boomers and beyond) are noted with an asterisk.

As you can see, six of the top ten gainers rely on a base of readers who are mature (40+).  Fitness readership is on the cusp. 

Title ytd 2009  % diff  Median Age of Readers
People StyleWatch 

624.30 

23.50 

29

*Saveur 

379.71 

12.27 

51

*Family Circle 

1,739.53 

11.51 

50.5

Fitness 

736.35 

9.14 

39

Flex 

2,604.91 

3.35 

23.67

*Ladies’ Home Journal 

1,269.57 

3.07 

53.2

Muscle & Fitness 

1,995.81 

2.83 

32

*Better Homes & Gardens

1,723.35 

2.04 

49.1

*Antiques, The Magazine 

848.50 

1.25 

43*

*More 

917.94 

1.24 

51

Thoughts on (Mature) Readers and Online-Offline Connections

The mstyle_watch_coveredian age of StyleWatch readers doesn’t surprise us at all.  In youth, people are focused on fitting in.  What we do, what we wear, what we buy is part of how we are defining ourselves socially. 

As David Wolfe puts it in his must-read book, Ageless Marketing, youth is a season of acquisitiveness.  And StyleWatch fills that need effectively both online and off with features like “You Asked, We Found,” “Top 5 Looks for Less” and “Save on Star Style!” 

Past Fitness Magazine‘s covers have captured women who are clearly over 30 (typically a celebrity).  And their topics often touch on tipsfitnessmagazinecover “for any age.”  But that’s in the actual glossy publication.

Online, the Fitness website features mostly photography of 20-something women, which is disappointing.  I’m the same age as the median of their readers (39) and did not feel like the site was going to be relevant to my life.

It’s not until we’re nearly 40 that we shift our focus from things and towards experiences.  Aquisition yields to appreciation.antiques_the_magazine  Saveur and Antiques effectively, beautifully promote the kinds of experiences that Baby Boomers desire – with food, with art and antiques.  Which is why we were surprised that the median age of the readership for Antiques was not higher. 

A rep from Antiques kindly noted that their circulation includes a large number of students who read the magazine through or for their degree programs.  Without these younger folks, our bet is their typical reader is quite a few years grayer more mature than 43.

One publication that seemed to show a disconnect with their mature readers was Family Circle.  Not the print version; content and photography are typically ageless.  But we find it a bit odd that Family Circle’s online home is under parents.com, when the median age of their readers is 50 – the same age the average American woman becomes a first-time grandmother

There’s been lots of chatter about whether print is dead.  We say “at least not yet.” As these numbers show, magazines are still very desirable to Baby Boomers and older consumers – and by staying relevant to these mature readers, you can not only survive but thrive.

On this we give the last word to mature marketing expert Chuck Nyren, who wrote a while back about positioning magazines for Baby Boomers.

[A magazine] is like a pleasant dinner, a walk, a good movie, a good book – to be singularly appreciated. Too often, I see magazines desperately trying to compete with and within the digital nest. This nest is here to stay – but for a big part of their day Baby Boomers are happy to fly far from all the chaos and into another nest – one that is warm and nourishing.

Two New Articles Feature Mature Marketing Tips, Best Practices

Monday, January 25th, 2010

Two new articles to share for those committed to more effective marketing to Baby Boomers and Silent Generation (seniors).  Last week, MarketingSherpa profiled a campaign for one of our retirement community (CCRC) clients that lifted leads from older prospects more than 267% over the previous year.  And, the International Council on Active Aging(ICAA) featured a by-line by our own Todd Harff on how to pick the right images when marketing to Baby Boomers and other 40+ consumers.

Each piece touches on Boomer/senior marketing best practices and contains a number of actionable tips.  Keep reading for a link to the Sherpa case study and a PDF of the ICAA article.

MarketingSherpa: MultiChannel Marketing to Retirees Lifts Leads 267%

As reporter Adam Sutton wrote:

The latest marketing tactics might connect with younger audiences, but not necessarily with retirees. Sometimes straight talk from their peers and a simple registration process can work best.

See how a retirement community’s marketing team lifted leads 267% with direct mail and advertising that featured testimonials from current residents, and a simple registration process for email communication. Includes samples of the ads and emails theySR_graph2 used.

MarketingSherpa’s case study details the four steps our team followed to drive online registrations with 70+-year-old prospects.  The online/offline campaign drove web traffic as well.  Check out this chart showing the increase in unique online visitors.

Read the full MarketingSherpa case study on the integrated CCRC campaign here

(Open access for a limited time. Not a Sherpa subscriber? We recommend it.)

ICAA: Photography Can Make Mature Marketing More Effective

In the November/December 2009 edition of the Journal of Active Aging, ICAA’s terrific publication, Todd Harff puts it plainly:

Our economy may finally show signs of recovery, but in 2010 many marketers of wellness/health facilities and services to age 50-JournalActiveAging_NovDec2009plus adults will continue to be challenged. They’ll be asked to connect, motivate and inspire Baby Boomers and beyond with advertising, websites and other communications. All with potentially smaller budgets, reduced staff and less time.

How can your team rise to the challenge? One way is to harness the incredible power of pictures.

The ICAA has graciously allowed us to post a reprint of the article – click here to learn why and how the right imagery can actually speed sales with members of the Baby Boom and Silent Generations, and to get 5 tips to guide your photography choices in 2010.

Marketing Outdoor Recreation to Baby Boomers, Silent Generation

Wednesday, January 20th, 2010

Yesterday we let a Baby Boomer, a “gap kid” (born just after Generation Jones) and a member of Generation X sound off on whether REI’s first-ever TV ads will motivate Boomers.  It was the first-ever Creating Results generational face-off.  Today, we address a perhaps bigger question:  Old People Don’t Hike or Camp, Do They?

Demographics of Outdoor Recreation

Outdoor recreation such as hiking or camping are indeed popular with mature Americans (Baby Boomers and members of the Silent Generation).  The Outdoor Foundation’s Special Report on Camping shows that a full third of participants in camping are over the age of 45 years old.  (However, their report shows only one person over age 30, and he’s on page 9.)

 Camping bar chart

The Sporting Goods Manufacturers Association has reported that seniors are frequent day hikers; more than 1,524,000 Americans age 55 and older hike at least 15 days a year.  64.9% of American Hiker readers are Baby Boomers or Silent Generation members (50+).

And research completed for the Canadian Tourism Commission in 2003 pointed out that as Baby Boomers age, hikers will get slightly older on average in the coming years, with “almost 3-in-10 hikers/backpackers falling into the 55+ age group.”

For REI specifically, Quantcast estimates that a quarter of the visitors to their website are over 50 years old.  The average age of their catalog buyer has been reported as 44.  And as Brent Green has commented, 27% of REI’s business comes from Baby Boomers yet REI has rarely incorporated older models before these TV ads appeared.

Brent’s been consistently vocal about how REI’s marketing has missed the mark with Baby Boomers.  We’d love to hear if there are any outdoor gear companies out there you feel hit the bullseye.  Share their names and/or links below.

REI TV: Two Ads, Three Generations, One Missed Boomer Marketing Opportunity

Tuesday, January 19th, 2010

Just before the holidays, REI released its first-ever TV advertisements - two spots that depart from typical outdoor gear marketing that show products as heroes and outdoor enthusiasts as superheroes.  Designed to inspire sales during the holiday season, they actually inspired a first-ever “generational face-off” blog post from the Creating Results team: will REI’s new TV ads connect with Baby Boomers and beyond?

The REI Holiday TV Ads

Both new spots feature intergenerational groups.  In one, a group of hikers (including a sixty-something gent) wait for the rain to stop under a rocky ledge.  In the other, a mother and daughter enjoy a meal of peanut butter sandwiches on a cold mountaintop.  Both depict the outdoors as perhaps a little wet, cold or uncomfortable but still fun.

Holiday Hikers/Just Add Water (cave)

Mountain View/4-Star Dining

Tom Vogl, REI vice president of marketing, says “We hope viewers find them inviting, fun and authentic…”

Dan Neil of the LA Times says “I think the retailer just walked off a cliff.”

What did our team have to say?

She Said:  Boomers Love the Outdoors, Won’t Love these Ads

It’s only right that Kathy East, VP of Client Services Director and a Baby Boomer herself, starts our generational face-off.

What a missed opportunity!  And worse than that … The elders in both spots are TOTALLY IGNORED!  I’m not feeling all warm and fuzzy about that co-op I joined 35 years ago in Seattle.  Yes, 35 years ago when I was 2 years old 20 years old.  (more…)


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