everything mature consumers experiencebranding | marketing | web | pr | displays | advertising
Marketing and Motivating Boomers and Beyond

Archive for June, 2010

Using Online Video in Marketing to Matures

Thursday, June 17th, 2010

Americans are watching more video today than ever before. There were 135.9 million unique viewers in May 2010, per Nielsen.  According to a Pew Internet Research study, online video viewing has nearly doubled since 2006 and is up 46% over last year alone. More people watch video on sites like YouTube than are active on social media sites or use Twitter.

And don’t feel sorry for your local cable TV provider, because television viewing increased 1.5% over the last year. It seems that no matter what size the screen, we are all becoming even more avid consumers of video.

For those marketing to Baby Boomers and 65+ seniors, here’s a quick overview of the types of online video and how they can help you meet your goals.

Types of Online Video

Daniel Sevitt, video expert and regular blogger on the EyeView Digital Blog breaks down online videos for businesses into three types: Viral Video, Conversion Video, and Educational Video. Each has a distinct place and purpose.

1.  Viral Video is hosted off-site and shared as widely as possible (think YouTube). Multiple goals: Brand awareness.  Hopefully bring traffic to your website.

This is a local commercial gone viral, and one of Advertising Age’s top picks for YouTube commercials of all time. The humor and honesty are great.

Keep in mind that no business can say “I’m making a viral video.”  You can make a video and hope it goes viral.  Also, there is a growing trend away from viral videos towards more practical applications in the business world. Eloqua’s Joe Chernov recently called this a “smarter and more sensible use of video.”

2.  Conversion Video is on the homepage or landing page. Goal: Delivers a call to action that is focused on increasing conversion.

When the Complete Monty Python Collectors Edition was released on Amazon, free videos of entire sketches from the show were posted on the landing page, with the statement “We’re letting you see absolutely everything for free. So there! But we want something in return. None of your driveling, mindless comments. Instead, we want you to click on the links, buy our movies & TV shows and soften our pain and disgust at being ripped off all these years.”

Visitors spent more time on the page, ‘clicked through’ to more related products, and the video collection shot to #2 on Amazon’s best seller list.


3.  Educational Video
is not usually on your homepage. Multiple goals: establish trust and thought leadership; FAQ support; provide tutorials and walk-throughs for processes; increase brand loyalty.

One of our clients, HunterLab, uses educational video for “how to” content.  But an educational video on your web site doesn’t have to be about what your company does for your clients, it can offer other resources that are helpful and relevant. For example, tips on how to properly tie a tie  are found on a variety of websites – Brooks Brothers, Jobseekers Advice and more.  While Brooks Brothers’ slide show is nice, the content might be more effective as a video like this one.

Growing Numbers of Older Online Video Viewers = A Marketing Tool for Today

41% of users age 50-64 are online video viewers; 27% of Internet users age 65+ watch video online. Both percentages are lower than younger market segments, but both show significant increases over 2008, when the 50-64 year old segment was at 34% and the 65+ segment was at just 19%.

When it is used well, video can tell a story, grab attention, and bring ideas to life in an emotionally powerful way, more fully engaging the web visitor. An engaged online visitor will spend more time on your website, giving you more chances to connect and ‘convert’ them to customers. eCommerce group Invodo lists some statistics on how video on web sites increases sales and decreases returns.

Whether your site features video will increasingly give visitors an idea of how modern and helpful it is.  The early adopters of online video have already blazed the trail and taken the brunt of the upfront development costs.  What do you think? Have they proven the marketing value of online video?  Do you plan to incorporate video into your Boomer or senior marketing efforts?

AARP: Boomers, Seniors Growing More Comfortable and Involved with Social Networking, Tech

Tuesday, June 8th, 2010

AARP has released new research into the social networking/social media and technology use of Baby Boomers and 65+ seniors.  The upshot:  Americans over 50 are definitely not technophobic.  And, social networking is on the rise, with 27% of Boomers/seniors using social media websites.  Consistent with older consumers’ desires for connections offline, the report finds that they are most often connected to – and most often motivated to join social networks by – their family.

Highlights from AARP’s Social Media Research

* 47% of Boomers and seniors originally heard about social networking from a family member other than their spouse. 

* 70 percent of 50+ers first heard about social media from a child or grandchild.

* 24% of Boomers and seniors who are active in social networks were introduced to it by friends.

* Women were more likely than men to be introduced by family members (60% to 29%).

* Among adults 50+ who use social media websites, 73 percent are connected to relatives other than children and grandchildren.  62% are connected to their children.  36 percent are connected to grandchildren.

* Facebook was most popular among AARP’s respondents – 23% of their 50+ social networkers used this site.  LinkedIn was #3, with 4% and Twitter clocked in at #4, with 3% of respondents using or visiting the microblogging service.  Interestingly (and most likely driven by grandchildren) 4% had MySpace accounts.

We note that 73% of the 1360 older adults contacted reported they do not use social networks at all.

For tips and more insights about social media marketing and Boomers and seniors, here are some related articles:

- The Age of Social Networks? Mature
- From Social Media Socialites to the Socially Awkward (why one size doesn’t fit all for marketing)
- Untangling the Web: Social Media and Boomer, Senior Homebuyers
- Marketing to Gen X and Baby boomers via LinkedIn
- The Face(book) in the Mirror is Getting Older

RTM9Y6HGVPRS


Copyright © 1999-2009  Creating Results, LLC | Mid Atlantic: 703.494.7888 | New England: 401.289.2500 | Privacy Notice

Creative Commons License Mature Marketing Matters - Blog by Creating Results, LLC is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at www.maturemarketingmatters.com.
Permissions beyond the scope of this license may be available at www.CreatingResults.com.

A 2009 Mature Media Award Winner

THE COMPANY:
TheTeam
News
Careers
Contacts

RESULTS CREATED:
Our Work
Case Studies
Clients
Awards


Copyright © 1999-2009  Creating Results, LLC | Mid Atlantic: 703.494.7888 | New England: 401.289.2500 |
Privacy Notice