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Marketing and Motivating Boomers and Beyond

Posts Tagged ‘hiking’

Marketing Outdoor Recreation to Baby Boomers, Silent Generation

Wednesday, January 20th, 2010

Yesterday we let a Baby Boomer, a “gap kid” (born just after Generation Jones) and a member of Generation X sound off on whether REI’s first-ever TV ads will motivate Boomers.  It was the first-ever Creating Results generational face-off.  Today, we address a perhaps bigger question:  Old People Don’t Hike or Camp, Do They?

Demographics of Outdoor Recreation

Outdoor recreation such as hiking or camping are indeed popular with mature Americans (Baby Boomers and members of the Silent Generation).  The Outdoor Foundation’s Special Report on Camping shows that a full third of participants in camping are over the age of 45 years old.  (However, their report shows only one person over age 30, and he’s on page 9.)

 Camping bar chart

The Sporting Goods Manufacturers Association has reported that seniors are frequent day hikers; more than 1,524,000 Americans age 55 and older hike at least 15 days a year.  64.9% of American Hiker readers are Baby Boomers or Silent Generation members (50+).

And research completed for the Canadian Tourism Commission in 2003 pointed out that as Baby Boomers age, hikers will get slightly older on average in the coming years, with “almost 3-in-10 hikers/backpackers falling into the 55+ age group.”

For REI specifically, Quantcast estimates that a quarter of the visitors to their website are over 50 years old.  The average age of their catalog buyer has been reported as 44.  And as Brent Green has commented, 27% of REI’s business comes from Baby Boomers yet REI has rarely incorporated older models before these TV ads appeared.

Brent’s been consistently vocal about how REI’s marketing has missed the mark with Baby Boomers.  We’d love to hear if there are any outdoor gear companies out there you feel hit the bullseye.  Share their names and/or links below.

REI TV: Two Ads, Three Generations, One Missed Boomer Marketing Opportunity

Tuesday, January 19th, 2010

Just before the holidays, REI released its first-ever TV advertisements - two spots that depart from typical outdoor gear marketing that show products as heroes and outdoor enthusiasts as superheroes.  Designed to inspire sales during the holiday season, they actually inspired a first-ever “generational face-off” blog post from the Creating Results team: will REI’s new TV ads connect with Baby Boomers and beyond?

The REI Holiday TV Ads

Both new spots feature intergenerational groups.  In one, a group of hikers (including a sixty-something gent) wait for the rain to stop under a rocky ledge.  In the other, a mother and daughter enjoy a meal of peanut butter sandwiches on a cold mountaintop.  Both depict the outdoors as perhaps a little wet, cold or uncomfortable but still fun.

Holiday Hikers/Just Add Water (cave)

Mountain View/4-Star Dining

Tom Vogl, REI vice president of marketing, says “We hope viewers find them inviting, fun and authentic…”

Dan Neil of the LA Times says “I think the retailer just walked off a cliff.”

What did our team have to say?

She Said:  Boomers Love the Outdoors, Won’t Love these Ads

It’s only right that Kathy East, VP of Client Services Director and a Baby Boomer herself, starts our generational face-off.

What a missed opportunity!  And worse than that … The elders in both spots are TOTALLY IGNORED!  I’m not feeling all warm and fuzzy about that co-op I joined 35 years ago in Seattle.  Yes, 35 years ago when I was 2 years old 20 years old.  (more…)


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