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Marketing and Motivating Boomers and Beyond

Posts Tagged ‘Traditions of America’

Five Fast Facts (and Related Marketing Tips) about Baby Boomer and Senior Women

Thursday, March 8th, 2012

International Women’s Day is today, and we thought we’d celebrate by sharing five facts related to 50+ women – baby boomers and seniors.

1) Women continue to outnumber men at older ages. The chart below illustrates this truism – currently, about 15% of American women are over 65, vs 11% of men.

Chart - US Population by Age and Gender - 1970 to 2009(This chart also illustrates how people under 18 are a smaller percentage of the US population, regardless of gender. This is part of the longevity revolution, in which an average of 30 years has been added to our life expectancy.)

Marketing Take-away: There are differences in how men and women process information. If your senior service or retirement community caters to an older prospect, consider the reality that that prospect is more likely a women. Tailor sales techniques (or even the height of a display!) accordingly.

2) Women are delaying marriage and fewer of them are married than in the past. The US Census estimates that 15% of women have never been married.  Among seniors over 65 years old, 44% of women are married vs. 74% of men.

Marketing Take-away: Review the photography on your website, Facebook page or advertising campaign. Consider adding more shots of vibrant single women or groups.

You can learn more about what marketing imagery is most effective with Gen X, baby boomer and Silent Generation women in our free eBook, Photo Finish.

3) Baby boomers as a group are big spenders on travel, and women represent a great opportunity. Vibrant Nation found that 42% of Boomer women will spend more than $2,500 per person on every vacation.  More and more often these women are traveling alone or with a group of friends.

Marketing Take-away: Show women solo and in groups; emphasize flexibility and choice for rooming. Spotlight safety (but not in a scary way). And don’t force a single-person surcharge!

4) More women than men participate in adult education, and women are more likely to pursue work-related courses or personal interest courses. We see this as linked to the longevity bonus noted above. Women are realizing that they’ve received the gift of another 25+ years and think “how do I make the most of it?” As the Baby Boom generation has always had a drive to improve themselves and learn, for many women it’s back to class.Lifelong learning event for baby boomers, seniors at Traditions of America

Marketing Take-away: “Class” now is not limited to a community college or another institute of higher education. Several of our 50+ housing clients have seen great success from integrating lifelong learning into their campuses.

5) Mature women are experiencing a time of great transition, of tumult. They’re still likely taking care of children (adult or younger) and grandchildren and figuring out how to care for themselves.

This time can be accompanied by fear. As Jane Fonda put it, “I got scared. I thought I’m going to become a crotchety old lady. … When you’re inside oldness as opposed to looking at it from the outside, fear subsides. You realize you’re still yourself, maybe even more so.” She notes we actually need to re-set our “thermostat” – re-wiring our neural pathways by seeking out new experiences and reflecting on those new experiences.

Marketing Take-away: Be sure you’re listening to – and reflecting – the desires and even fears of your baby boomer and senior women targets. For new insights, read Michelle Seitzer’s excellent post on the subject on SeniorsForLiving.com: “My Mother and the Necessary Reinvention of the Modern Woman.”  And watch Jane Fonda’s excellent “Life’s Third Act” address at TEDxWomen, below.

Happy International Women’s Day to us all!

Boomers are Wounded, Worried and Wary – What That Means for Marketing

Friday, February 12th, 2010

Pop quiz: what topics were hot at this year’s International Builders Show?  A. Green Building, B. Financing (good luck, buddy), C. Social Media, or D. The psychological outlook of Baby Boomers and other active adult homebuyers.  If you answered “all of the above,” you’re today’s winner.*

Baby Boomers are wounded, worried and wary.  Even those who have survived the recent economic challenges financially are psychologically scarred.

In a white paper with 10 take-aways from this year’s Builders Show, I share the philosophy of Tim McCarthy, Managing Partner of Traditions of America, the renowned developer of active adult communities in Pennsylvania.  Traditions sales and marketing team is focused on selling only to Active Adults who have come to terms with the reality of their economic situation.  These are Baby Boomers and seniors who are ready to move forward with their lives.

Understanding the psychological outlook of mature homebuyers influences the marketing techniques Traditions of America uses.  The most effective one focuses on building the confidence of top prospects.  (Get the details in this “top 10 take-aways” white paper.)

As our team noted in the December 17 edition of Selling to Seniors, the key is to get to know who your prospects are now.

“The world could be quite a different place now than it was just a few years ago for someone, and often, shifting circumstances are beyond their control. For example, … You may be marketing to somebody who planned very well and covered all his retirement bases, but then his adult child loses their job. Or a health-care issue pops up and now he has to make adaptations. So your databases may contain the names of people who a year ago seemed like they were right in line with your product or service, but it doesn’t necessarily reflect where they are now.”

There are many ways you can take the pulse of today’s active adult consumers: lost buyer surveys, data mining and social listening are just a few ideas.  Post your ideas below.

 

* Congratulations!  Now, what did you win?  How about the chance to prove how smart you are by sharing your strategies for understanding and motivating wounded, wary Baby Boomers in 2010.  I’ll see you in the comments section.


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