Top Menu

Category Archives Uncategorized

My grandmother moved in with my mom in the eary 1990s,  and Mom jokes the household suffered instant memory loss.  Nana completely forgot that my mom was an intelligent woman who had travelled the world, worked and raised a family.  Mom quickly forgot what it was like to finish a story by herself.  "That's not the way it happened," Nana would…

This Veteran’s Day, there are an estimated 23.2 million men and women who have served in the American Armed Forces. 9.2 million are over the age of 65 (the Silent and Greatest generations and their elders). As we recognize those who have given years (and lives) in service, marketers can and should consider the veteran population as a distinct subgroup of older consumers. Mature marketing experts Creating Results offers five facts and marketing insights into the “niche” of elder veterans.

Generational marketing expert Todd Harff tells Housing for Seniors that 2010 will see innovation in the active adult (50+) housing market.  What form will that innovation take?  Many forms.  Harff says it's clear that builders are focused on new concepts and marketing strategies, and that some past trends targeting Baby Boomers and beyond have run their course. What's Out: 10-foot ceilings:…

Kudos to MetLife and NAHB who recently released a study about how builders were doing meeting the expectations of the mature market (Baby Boomers and beyond).  At Creating Results, we love research!  Decisions can be made based on data rather than that gut feel in your stomach or the old fall-back “we’ve always done it that way.”  In this economy, when…

Elderhostel - the non-profit organization that has given hundreds of thousands of seniors educational/travel experiences - is changing its name and opening its tours to anyone over 21 years of age. Participation in programs has been dropping. Baby Boomers weren't joining their tours.  Many of their most loyal travelers (Silent Generation and older) are becoming too frail to participate fully. Will Exploritas'…

Two new sources of data, statistics and insight into how the current economic conditions are affecting mature consumers.  First, the Pew Research Center finds that the majority of 65+ers (Silent Generation members) keep working because they want to and that older workers are happier on the job than younger workers.   However, as the AARP Economic Team notes in a July…

Part 2 of a series on using Social Media to market to Boomers and beyond.

PART 2: BABY BOOMERS, SENIORS AND TWITTER

The media appears to have fallen in love with Twitter (heck, even my 97-year-old Nana has heard of Twitter by now). Who’s on Twitter? The New York Times reports that younger Boomers are fueling Twitter’s growth, while Sysomos data suggests 81% of all Twitter users are 29 or younger.  How important is Twitter for marketing to Baby Boomers and seniors? Paul Briand of the Examiner notes “Baby Boomers 55 to 64 are Twitter users on a slightly lower level, but at a greater frequency than users aged 18 to 24. That's because Twitter has become less of a social network and more of a marketing/social network.” We see that as in keeping with this cohort’s lifestage; it’s a time in their lives when they are focused on both social and vocational development. The New York Times points out mature consumers and technology adoption are not actually strange bedfellows.
As the Web grows up, so do its users, and for many analysts, Twitter’s success represents a new model for Internet success. The notion that children are essential to a new technology’s success has proved to be largely a myth. Adults have driven the growth of many perennially popular Web services. YouTube attracted young adults and then senior citizens before teenagers piled on. Blogger’s early user base was adults and LinkedIn has built a successful social network with professionals as its target.
At Creating Results, the jury’s still out on Twitter’s effectiveness as a business engine for effectively motivating seniors and Boomers to buy.

Curious about the role social networking sites such as Twitter, Facebook and LinkedIn can play in your Boomer marketing programs?  When deciding where to budget your dollars and effort to reach mature consumers, consider the research/statistics.  Also, consider the similarities between the offline and online behavior of Baby Boomers and beyond.  “Businesses and mature consumers often approach challenges and decision-making in a similar fashion – cautiously,” we wrote in our summer newsletter.  As Creating Results works with clients on comprehensive internet marketing strategies, we recommend acting like the Boomers and Silent Generation members we target:  go slowly and be choosy. Over the next few posts, we’ll be sharing stats on how Facebook, LinkedIn, Twitter and/or niche sites are used by mature (40+) consumers, along with some generational marketing insights to help your organization reach its goals. 

PART 1:  SOCIAL NETWORKING USE BY GENERATION 

eMarketer statistics identify which social networking sites are used by Baby Boomers, WWII, and Generations X, Y and Z: Networking Sites Used in US by Generation.eMarketer  (Where are the Silents? Anderson Analytics either lumped the roughly 59 million people born between 1925 and 1942 in with the WWII generation or this cohort is very, very quiet indeed.) The reasons for joining a social network are quite similar across the generations, per eMarketer:

Have you seen Seth Godin's blog post on the "Death Spiral" - how businesses fail because they cut corners rather than change?  It mirrors what we have been advising clients and what we have been doing as an agency.  Seth wrote: As Tom Peters says, "You can't shrink your way to greatness," and yet that's what so many dying businesses try to…